Customized offers a range of services to retail clients ranging from business planning, market entry support, middle and back office business process outsourcing, and retail pricing services.
Market Entry Consulting
Retail to Wholesale Market Interface
Customized’s staff works with clients to develop and implement the necessary retail-to-wholesale market interface processes consistent with the operational rules and risk profile of the client in order to ensure compliance and optimization of the load and supply obligations.
Market Place Analysis
Customized’s staff works with clients to perform detailed pricing model analysis in order to accurately and profitably price out retail customers while mitigating risks.
Customized provides market entry consulting for all states with active retail markets. Retail-to-wholesale market interface and price analysis services are provided in the PJM, NYISO, MISO and ISONE regions.
National Coverage
Customized has a dedicated team of experienced and proven staff serving the active retail markets in North America.

Maximizes the use of client’s personnel and power market resources through analysis, information, and services.
“Not only has Customized’s new billing system improved their own systems, it has also provided us the opportunity to develop automation on our end to streamline our system and processes. ” – retail customer
“"Customized helped us expand into new retail markets and build our business" ” – Leading Competitive LSE